Here’s a breakdown of the key features that Daily Meal could offer:

1. E-Commerce Features:

Menu Display: Users can browse a wide variety of meal options, with the ability to filter by cuisine, dietary preferences (e.g., vegan, gluten-free), and meal type (breakfast, lunch, dinner, snacks).

Customizable Orders: Allow users to customize meals (e.g., add extra toppings, modify ingredients, or choose portion sizes).

User Reviews and Ratings: Each meal or restaurant can be rated by users, which helps other customers make informed decisions.

Secure Payment Gateway: Offer multiple payment options like credit/debit cards, wallets, net banking, or cash on delivery (COD). Integrate secure and encrypted payment processing to ensure user safety.

Discounts and Promotions: Implement promo codes, discounts, and loyalty programs for regular customers to enhance retention and drive sales.

Subscription Plans: Provide subscription options for regular meals or weekly meal plans, ensuring users can sign up for recurring orders at discounted rates.

Add to Cart & Checkout: An easy-to-use shopping cart where users can add items, view total price, select delivery details, and proceed with a secure checkout.

Multi-Vendor Support: If the app serves multiple restaurants or food outlets, integrate a marketplace-style platform where users can choose from various vendors.

2. Automation Features:

Automated Order Processing: Once a user places an order, the system automatically notifies the restaurant and allocates resources to prepare the food. This minimizes the chances of human error and speeds up the process.

Automated Notifications: Send automated push notifications and emails to users regarding order confirmations, delivery status updates, and promotional offers.

Dynamic Pricing: Use AI-based dynamic pricing models to offer competitive prices based on demand, location, and time of day (e.g., lunch hour discounts).

Automatic Meal Recommendations: Using machine learning algorithms, the app can suggest meals to users based on their past orders, preferences, or even the time of day.

Delivery Optimization: Use AI to optimize delivery routes and timings, automating the process of assigning orders to delivery drivers based on proximity and traffic conditions.

Stock and Inventory Management: For restaurant vendors, automate stock management, so the app can notify restaurants when they need to restock ingredients based on usage patterns.

3. Tracking Features:

Real-Time Order Tracking: Allow users to track their food order in real-time, from preparation to delivery. This provides transparency and improves customer satisfaction.

GPS Tracking for Delivery: Enable users to track the delivery driver’s location on a map with estimated delivery time (ETA) and live updates.

Driver Tracking: For drivers, offer an app feature to show their available routes, traffic alerts, and help them optimize their delivery times.

Order History: Keep track of users’ past orders and preferences, allowing them to easily reorder meals and track their spending.

Order Status Alerts: Send push notifications and in-app alerts to users about their order status: “Order Placed”, “Food Being Prepared”, “On the Way”, and “Delivered”.

Food Preparation Time Tracker: Display the expected time for food preparation and give users an option to modify or cancel their order if there are any significant delays.

4. Additional Features for Enhanced User Experience:

4.1 User Profile and Personalization

Account Management: Let users create and manage their profiles with payment details, delivery addresses, and order preferences.

Personalized Dashboard: A home screen that shows personalized meal recommendations based on the user’s taste, dietary habits, and previous orders.

4.2 Social Integration

Referral Program: Allow users to refer friends or family members for discounts or free meals, driving new user acquisition.

Social Media Sharing: Allow users to share their food orders or favorite dishes on social media platforms directly from the app.

4.3 Customer Support

Live Chat & Help Desk: Implement a live chat feature for users to quickly get in touch with customer support for assistance or issue resolution.

FAQs and Self-Service: Provide a knowledge base or FAQ section to address common concerns (e.g., refund policy, order cancellations).

Order Tracking Support: Allow users to raise issues with delayed or incorrect orders through the app and track resolution.

4.4 Sustainability and Eco-friendly Features

Eco-friendly Packaging: Offer an option for customers to choose eco-friendly or sustainable packaging for their meals.

Carbon Footprint Tracker: Provide an estimate of the carbon footprint of each order based on delivery distance and packaging type, with options to offset it.

4.5 Ratings and Reviews

Post-Meal Feedback: After delivery, prompt users to rate both the meal and the delivery experience, providing valuable feedback for future improvements.

Vendor Ratings: Allow users to rate restaurants based on food quality, delivery time, and overall service, creating a competitive marketplace.

5. Admin & Vendor Management

Vendor Dashboard: Allow restaurant vendors to manage their menu, update prices, track orders, and monitor customer feedback.

Admin Panel: Manage app content, user accounts, payment systems, analytics, and reporting tools. Admins can monitor orders, payouts to vendors, and operational performance.

6. Analytics and Reporting

User Analytics: Track user behavior, including order frequency, preferences, and geographic data, to better understand customer needs.

Sales Analytics: Generate detailed reports on the sales performance, top-selling items, and overall revenue.

Inventory and Stock Reports: Track ingredient usage, and predict when stocks are likely to run out, ensuring timely restocking.


Summary of Features for Daily Meal Food Delivery App:

E-Commerce Features: Menu browsing, secure payments, customizable orders, and promotional discounts.

Automation: Order processing, automated notifications, dynamic pricing, and delivery optimization.

Tracking: Real-time order tracking, driver GPS tracking, and delivery updates.

User Experience Enhancements: Personalized meal suggestions, referral programs, live chat, and eco-friendly options.

Admin and Vendor Management: Dashboard for vendors and admin panel for managing the entire platform.

Analytics and Reporting: Data-driven insights for users, sales, inventory, and performance.

With these features, Daily Meal can provide a smooth, efficient, and personalized experience for its users while streamlining backend operations for food vendors. This makes it a robust solution in the competitive food delivery market.

Datawalls developed a custom ERP system for one of the largest Toyota dealerships to foster their business processes through an effective software solution.